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Posted by: Vanessa Whiteley

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A Brief Summary

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Client

Banner UK is a leading business supplies company, providing solutions and services for the wider workplace to both the private and public sector.

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Project

Concorde provided professional services across a large multi-academy Trust, based in Wakefield, in preparation for their return to school following the COVID-19 lockdown

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Feedback

“Concorde’s installation team were friendly and professional throughout the project. The project was delivered successfully, and the client was 100% satisfied”

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THE SITUATION

Banner approached Concorde to assist with the installation of a number of 55-inch interactive screens across the Trust’s estate, in preparation for their return to school following the COVID-19 lockdown. 

OUR SOLUTION

Prior to the installation, Concorde undertook a comprehensive scoping exercise, which included a site visit with Banner and the client to determine the project requirements. 

Due to the working environment, all staff were required to undertake CRB checks, prior to being appointed to the project.

Furthermore, Concorde’s installation team had to work flexibly during the COVID-19 lockdown - the installations were completed without any disruption to the daily operations of the client.
 

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THE CUSTOMER OPINION

‘Joanne Holbrey, Concorde’s Business Development Executive, was extremely efficient with the quote turnaround, and the pricing was very competitive,’  Account Manager at Banner.

‘During the project, clear communication with the client was essential. Concorde’s installation team - were friendly and professional throughout the project. The team worked flexibly through difficult times - the project was delivered successfully, and the client was 100% satisfied with the end result.’ 
 

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