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grandma singletons


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Posted by: Matthew Wood

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A Brief Summary

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Client

As global exporters, Grandma Singletons staff are constantly on the move and need reliable IT systems.

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Project

A shared storage platform, with the existing physical server upgraded and rebuilt, and additional security.

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Feedback

I don’t worry about our IT anymore...there’s less downtime and fewer email outages.

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The Situation

As global exporters, Grandma Singletons staff are constantly on the move and need reliable IT systems in order to be able to share information and respond quickly to queries from customers and the press. Their problem was that their server was so out of date, they frequently got email outages and none of their data was backed up.

Our Solution

Following a site visit, we proposed a solution that utilized a shared storage platform to enhance performance and storage capacity, with the existing physical server upgraded and rebuilt to act as a new onsite back-up. Additional security was suggested via further back-up to Concorde’s OnCloud environment.

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The Customer's Opinion

“I don’t worry about our IT anymore,” says Grandma Singletons’ Managing Director. “There’s less downtime and less email outages so I’ve got confidence that wherever in the world our staff are, they can respond to queries and provide a better service to our clients. During the course of this work we lost our IT Manager and Concorde have impressed us that much, we haven’t employed another one. We’re using Concorde to fill that role now.”

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